Royal Mail Disruptions: Phase 2

Dear Customer,

As I'm sure you are aware all UK postal services have been encountering sporadic disruptions due to the ongoing dispute between the Royal Mail staff and management and the resultant strikes. Services have, of late, been getting back to normal although unfortunately there is due a lengthy strike (4-5 days) over the weekend of the 6th and 7th of October which will include the peripheral days of Thursday, Friday and Monday.

There could be delays (of up to a week) on parcels dispatched between the 1st and the 3rd of October. Therefore as of the 4th October we will be sending ALL items via our courier (Initial City Link) on a next working day service - thus preventing any delay to you.

Although we technically require a signature for all deliveries we realize many of our customers ordering lower value or lighter goods assume that if they are not at home the goods will be available for collection at their local post office/depot. Obviously this will not be possible if your goods are sent via a courier whom WILL require a signature, so, please ensure you give us an appropriate delivery address where there will be somebody available to sign for the goods.

* We will recommence Royal Mail services (provided the strike is over) as of Wednesday the 10th October.

For those of you who have goods in the Royal Mail system we apologies for any inconvenience caused by delivery delays. Don't hesitate to get in contact with us if you have any queries - 015395 64540.

Kind regards, Rock + Run